Front Office Data Control - Senior Analyst, Officer

Front Office Data Control - Senior Analyst, Officer
Front Office Data Control (FODC) is a service offered to IMS clients. It is designed to compare records of the Client`s Front Office System to records kept at State Street, flag and resolve differences, work with internal teams and the client front office provider to resolve breaks, have a proactive mindset to inform other business units of potential issues further downstream.

Role specifics
  • Own and manage FODC (Front Office Data Control) process
  • Monitor OCF (Operational Control Framework) checks to make sure the data used for the reconciliation is accurate
  • Take ownership of the timely investigation and resolution of exceptions
  • Liaise with internal teams to resolve exceptions in a timely manner
  • Provide client with daily summary and monthly MIS reports
  • Provide client front office system provider with intraday reports to resolve breaks where possible
  • Participate in local / global projects and initiatives, taking a lead role where required
  • Coordinate with internal departments to meet client needs
  • Have the ability to represent State Street in front of a client
  • Communicate effectively on issues / problems to the Client and to SSC management and ensure a proper and timely follow-up to ensure resolution

Individual Contributor
  • Display a culture of individual ownership of tasks to embed a clear individual sense of accountability in performing the role
  • Ensure that the highest level of the Code of Conduct is displayed in your behaviour
  • Provide appropriate management information as required to support business unit decision making
  • Support the 'Risk Excellence' culture within the business
  • Adhere to limits of delegation and escalation procedures required by your manager so that you comply with internal policies and external regulations
Sydney, Nouvelle-Galles du Sud, Australie Sydney Nouvelle-Galles du Sud AU