Job Description: Billing Operations Team Contractor
We are seeking a highly skilled and motivated contractor to join our Billing Operations Team and provide essential support to both the team lead and billing operator.
Responsibilities:
1. Billing Support: Assist in generating accurate and timely invoices, ensuring compliance with company policies and billing procedures.
2. Data Entry and Analysis: Handle data entry tasks, verify billing information, and conduct regular data analysis to identify any discrepancies or issues.
3. Customer Inquiries: Respond promptly to customer inquiries related to billing, resolving any billing-related concerns professionally and efficiently.
4. Process Improvement: Collaborate with the team lead to identify areas for process improvement, suggesting and implementing enhancements to increase efficiency and accuracy.
5. Documentation: Maintain comprehensive documentation of billing activities, ensuring records are up-to-date and accessible for reference.
6. Coordination with Operations: Collaborate closely with the operations team to understand their requirements and provide billing support for any new projects or initiatives.
7. Reporting: Prepare regular reports on billing performance and metrics to provide insights to the team lead and other stakeholders.
8. Compliance: Ensure adherence to relevant billing regulations and industry standards, maintaining a high level of data security and confidentiality.
Qualifications:
- Previous experience in billing operations, finance, or a related field is preferred.
- Strong attention to detail and excellent numerical and analytical skills.
- Proficient in using billing software and Microsoft Office applications, particularly Excel.
- Effective communication and interpe
Job Description: Billing Operations Team Contractor
We are seeking a highly skilled and motivated contractor to join our Billing Operations Team and provide essential support to both the team lead and billing operator.
Responsibilities:
1. Billing Support: Assist in generating accurate and timely invoices, ensuring compliance with company policies and billing procedures.
2. Data Entry and Analysis: Handle data entry tasks, verify billing information, and conduct regular data analysis to identify any discrepancies or issues.
3. Customer Inquiries: Respond promptly to customer inquiries related to billing, resolving any billing-related concerns professionally and efficiently.
4. Process Improvement: Collaborate with the team lead to identify areas for process improvement, suggesting and implementing enhancements to increase efficiency and accuracy.
5. Documentation: Maintain comprehensive documentation of billing activities, ensuring records are up-to-date and accessible for reference.
6. Coordination with Operations: Collaborate closely with the operations team to understand their requirements and provide billing support for any new projects or initiatives.
7. Reporting: Prepare regular reports on billing performance and metrics to provide insights to the team lead and other stakeholders.
8. Compliance: Ensure adherence to relevant billing regulations and industry standards, maintaining a high level of data security and confidentiality.
Qualifications:
- Previous experience in billing operations, finance, or a related field is preferred.
- Strong attention to detail and excellent numerical and analytical skills.
- Proficient in using billing software and Microsoft Office applications, particularly Excel.
- Effective communication and interpersonal skills to collaborate with team members and address customer inquiries professionally.
- Ability to work independently and manage tasks efficiently while meeting deadlines.
- A proactive approach to problem-solving and process improvement.
- Flexibility and adaptability to handle changing priorities and demands in a fast-paced environment.
- Technical skills : Netcracker, sql, affinity with Mediation system
rsonal skills to collaborate with team members and address customer inquiries professionally.
- Ability to work independently and manage tasks efficiently while meeting deadlines.
- A proactive approach to problem-solving and process improvement.
- Flexibility and adaptability to handle changing priorities and demands in a fast-paced environment.
- Technical skills : Netcracker, sql, affinity with Mediation system