Project Business Analyst

  • Competitive
  • Bruxelles, Bruxelles-Capitale, Belgique
  • CDI, Plein-temps
  • ING
  • 17 nov. 17 2017-11-17

Project Business Analyst

Project Business Analyst
Permanemnt positions , Full-time, Brussels

Your role & work environment

In collaboration with a Senior Project Manager, you will manage strategic projects in Leasing and Factoring, targeting professional clients, from Retail to Corporate. You role includes product design, features & process design, IT planning & prioritization, testing, user's training, follow-up go-live, incl. update of the procedures & possible process improvements.
You will work closely with different internal stakeholders: IT, Business (Sales & Ops), Credit Risk, IT Risk, Operational Risk, Compliance, Anti-Fraud. You will collaborate with external stakeholders (FinTechs).
As a Project Business Analyst you will report to the Manager Product & Project Management.

Your key responsibilities
Manage Projects from a End-to-End perspective

  • You elaborate the product design in collaboration with Sales, Ops & Risk.
  • You describe the to-be features and the to-be processes
  • You identify the main risks of the project and you mitigate them
  • You set-up a project roadmap in collaboration with IT; you manage pro-actively the roadmap in the course of the project
  • You set-up a test plan and coordinate the testing
  • You set-up a user's training plan and coordinate its execution
  • You manage the go-live of the project and you manage the aftercare of it

    Communication & stakeholder management
  • You get the right people together
  • You listen carefully and you asks the right questions in order to understand clearly the project goal and the desired project result
  • you care for an adequate & pro-active stakeholder management. You get the buy-in of the different stakeholders.
  • You challenge yourself and other colleagues
  • You work in an agile way
  • You are flexible and you are able to integrate new parameters in your project plan

We look for
A colleague with a talent for taking it on and making it happen, enthusiasm for helping others to be successful and a knack for always being a step ahead. In other words, you strive to bring fresh ideas to life and embrace challenges in a fast changing and complex environment. You are a naturally collaborative person who listens and invests in others to achieve common goals. You love to challenge the status quo and are eager to propose creative solutions to problems.
As a process manager you will also need:
  • a master degree or equivalent by experience.
  • a minimum of 2 years of experience in project management
  • knowledge in Lease & Commercial Finance is considered as a plus
  • a green belt certificate is an extra asset
  • to be fluent in Dutch or French with profound knowledge of English
  • to be have good communication skills but at the same time be able to work independently
  • to be able to put priorities amongst the different projects and specific tasks to be performed

    We offer you
    A clear purpose, a unique offer and a range of flexible compensation and other benefits:
  • Personal growth & challenging work with endless opportunities to realise your ambitions
  • An informal, dynamic environment with innovative colleagues supporting your endeavours
  • A progressive and agile way of working, where new ideas are valued ahead of convention
Furthermore, within the [department name] department, you can count on a range of opportunities to invest in your personal and professional growth with:
  • Your coach will guide you through all aspects of the function
  • You will have the possibility to participate to courses and trainings
  • You will work on challenging projects in different areas (Digitalization, Risk, automation, ...) and get to know different departments within ING

We redefine banking. What about you?
There has never been a more interesting time to work at ING. We're on a journey that's centred around our customers, powered by technology and driven by smart, determined people. Our customers feel our people are empowering them to stay a step ahead in life and in business. We're proud of that!