Specialist Regulatory Affairs Officer / KYC

  • Competitive
  • Bruxelles, Bruxelles-Capitale, Belgique
  • CDI, Plein-temps
  • ING
  • 16 févr. 19

Specialist Regulatory Affairs Officer / KYC


Specialist Regulatory Affairs Officer
[Belgium, full time]

We redefine banking. What about you?
There has never been a more interesting time to work at ING. We're on a journey that's centred around our customers, powered by technology and driven by smart, determined people. Our customers feel our people are empowering them to stay one step ahead in life and in business. We're proud of that!
Would you like to work for a bank where honesty, integrity and responsibility are valued? Are sustainability, caring for others and thinking ahead part of your NDA? Do you want to make the difference for our customers thanks to our agile way of working ? (click on link to see the video https://www.youtube.com/watch?v=NcB0ZKWAPA0 ) Then continue reading because ING might very well be your future employer.

Your role & work environment [ part of the organization reporting to, mission & purpose, focus of expertise ]

Keep ING Belgium's business safe and be compliant with local and international regulations, while keeping a focus on the easiness and transparency for the customer (internal and external).
The main focus of expertise will be on the implementation of cross bank regulations which impact several stakeholders. The following areas fall into the scope:

  • Know your Customer and tax transparency (Financial Economic Crime, FATCA, Common Reporting Standard.....)
  • Customer/account Reporting (Eg FATCA, CRS, Bank secrecy)
  • Customer Protection and Privacy legislation ( General Data Protection, Deposit Guarantee and privacy legislation
    On top of, The Centre Of Expertise Regulatory Affairs is responsible for:
  • Legal and Tax Operations
  • Regulatory contacts and reporting: Oversight on and ensuring regulatory compliance of ING Belgium, reporting to and contacts with the Regulators.

    Your key responsibilities [ Check on JCF Competences ]
  • Regulatory expertise, advise and support :
    1. support the organization (tribes , squads and Customer Loyalty Team's, Safe Business Control Officers etc.....) with the analysis, implementation and maintenance of cross bank regulations and translate policies into easy procedures or local "beleid"
    2. give advice and forms a professional judgement over complex cases, with escalation towards 2LOD or other content/Group experts where needed
    3. improve skills and knowledge of employees by developing and ensuring communication and training
    4. guide the organization through complex regulatory processes

  • Legal and tax operations :
    1. execute complex expert operational tasks related to customer tax legislations. Owner of overarching US withholding processes. This can be broadened to other foreign and local tax regimes.
    2. Coordinates, oversees and is main entry point for contacts with regulators ( audits, on sights, mailbox ...). Ensures adequate documentation and repository of all contacts.
    3. Maintain and issue formal documentation on ING Belgium
  • Regulatory contacts and reporting :
    1. ensure reporting on ING Belgium towards regulatory bodies and/or tax authorities
    2. control the data input delivered by different stakeholders and issues the consolidated end reports over ING Belgium. (FATCA and CRS customer reporting, QI withholding reporting, Bank Secrecy, Deposit Guarantee Scheme, Anti-Money Laundering and Financial Crime.
    3. gatekeeper of reports issued towards external regulatory bodies
    4. support the organization with preparing contacts with external regulatory bodies
    5. is point of contact for stakeholders and similar ING Group functions
  • Control framework - Internal and external sign offs
    1. coordinator of sign off processes related to cross bank regulations
    2. measure and monitors the related risks and assesses against the risk appetite and tolerance
    3. execute E2E controls and quality reviews
    4. perform reviews on sufficiency, efficiency & auditability of key controls
    5. work closely together with Safe Business Officers and 2 nd Line of Defence


      We look for
      A colleague who is passionate about regulations and eager to reach high compliance standards and preserve the licence to operate for the bank. Besides strong analytical skills you have the capacity to translate complexity into easy language. Strong social and coordination skills are key in supporting stakeholders, squads and CLT's with the interpretation, implementation and maintenance of regulations.
      A colleague with talent for "take it on and make it happen", enthusiasm for helping others to be successful and a knack for always being a step ahead
      In your role as Regulatory Affairs Officer you will also need to :
  • be able to be a subject matter expert with deep business knowledge of several regulatory domains
  • be able to master complexity
  • shows entrepreneurship and being able to be an entrusted partner towards the key stakeholders
  • be able to embrace challenges in a quickly changing, complex and uncertain environment
  • be able to be persuasive, persistent and have a high stress tolerance to reach compliance within stringent and moving deadlines
  • be pro-active and pragmatic, looking for easy solutions.
  • be able to link cross bank regulations to their impact on the business
  • be able to give concrete advise and to translate (written and oral) complexity into easy language for non-specialists
  • be able to influence and impact peers and stakeholders at all levels of the organisation
  • be capable to take decisions at a tactical level and therefore build a trusted relationship
  • be able to analyse & extract relevant and precise information from large quantities of very complex information
  • be able to defend the ING Belgium position with internal/external parties and regulators.
  • support the (Specialist) Safe Business officers with difficult cases and the implementation of regulations on the field

    Knowledge and complexity
  • master level or equivalent by experience
  • experience of 5 to 8 years in banking & regulatory affairs : Know Your Customer compliance standards (eg. Financial Economic Crime), fiscal transparency and reporting (eg bank secrecy, FATCA, Qualified Intermediary, Common Reporting Standard.... ), customer protection (eg. Deposit Guarantee, MIFID, EMIR) and data privacy legislation (eg. General Data Protection Regulation).
  • knowledge of general and specific software applications
  • excellent knowledge of English (oral and written)
  • thorough knowledge of cross bank regulations
  • thorough knowledge of general banking processes
  • thorough knowledge of accountancy and taxation
  • thorough knowledge of regulatory reporting
  • thorough knowledge of risk policies

    We offer you
    Within the cross border Centre of Expertise Safe Business & Regulatory Affairs, you can count on a range of opportunities with:
    a clear purpose, a unique offer where:
  • personal growth & challenging work with endless opportunities to realise your ambitions
  • an informal, dynamic environment with innovative colleagues support your endeavours
  • a progressive and agile way of working, where new ideas are valued ahead of convention
  • we give you the possibility to develop your skills thanks to the expertise of our international teams, and our knowledge sharing culture.
  • we give you the possibility to participate in courses and trainings
  • we challenge the working environment & a steep learning curve