Transformation Senior Consultant - Insurance Life - Avantage BE

Transformation Senior Consultant - Insurance Life

Tasks

• Perform a business analysis on a Life Insurance underwriting process covering all dimensions: requirements, process, data and organization
• Build a service inventory of all life customer journeys and across all distribution channels. Your systems-thinking mindset allows you to link with Bank Investment customer journeys
• Lead a Waste exercise on Billing & Collection processes
• Champion client centricity at your insurance client. You help experiment with NPS, CES and CSAT scores in client facing life processes and propose short term vs long term improvements
• Display a continuous improvement mindset and propose ways to implement it at team level
• Transform data into valuable insights, driven by your passion to make organisations move to a client-centric approach
• Create business cases and apply best-practice methodology to justify investments

• Develop industry knowledge and best practices, based on common frameworks and expertise

Benefits

• An engagement to develop and execute your personal growth plan
• Excellent learning opportunities in a national and international context
• A supportive culture where you can propose & grasp multiple challenges to deliver business value for our clients
• Competitive remuneration package including fringe benefits according to your experience and profile
• International environment and motivating career development path
• Welcoming and inclusive environment, strong corporate values and work ethics
• Participation in major, global projects related to regulatory changes which have been re-shaping the financial industry

Qualifications

• Master's degree in economics, management or engineering
• Business Analysis, Process Management or Project Management certifications are a plus
• 3-5 years' experience in a financial services or consulting company
• Experience within some of the areas of Transformation: Project Business Case creation, Business Analysis, Solution Design, Development & Test, Change Management
• Experience with Insurance solutions like DXC, ALIP, Oracle or others
• Excellent communication skills in English and Dutch or French
• Broad range of interests and eager to combine knowledge to build solutions

About Avantage Reply
Avantage Reply, part of the Reply Group, specialises in Financial Services consulting with a focus on Governance, Risk and Finance Transformation, Treasury and Capital, Quantitative Modelling, Compliance and Regulatory Advisory. With offices across Europe, we count some of the world's most significant financial groups among our clients, including in Investment, Retail and Commercial Banking, Custodian Banking, Insurance and Investment Management .