Transformation Senior Consultant - Insurance Non Life Tasks - Perform a business analysis on a P&C underwriting process covering all dimensions: requirements, process, data and organization
- Gather stakeholder requirements and assess improvements to the E2E system
- Build a service inventory of all Non-Life customer journeys and across all distribution channels
- Lead a Waste exercise on Billing & Collection processes
- Champion client centricity at your insurance client
- Assist with NPS, CES and CSAT scores in client facing P&C processes and propose short term vs long term improvements
- Transform data into valuable insights, driven by your passion to make organisations move to a client-centric approach
Benefits - An engagement to develop and execute your personal growth plan
- Excellent learning opportunities in a national and international context
- A supportive culture where you can propose & grasp multiple challenges to deliver business value for our clients
- Competitive remuneration package including fringe benefits according to your experience and profile
- We promote internal knowledge sharing, a dedicated Risk and Regulatory Academy, external courses and professional certification programs (e.g. FRM, PRM)
- We invest in the development and progression of our people to maximise their potential
Qualifications - Master's degree in economics, management or engineering
- Business Analysis, Process Management or Project Management certifications are a plus
- Relevant experience in a financial services or consulting company
- Experience within some of the areas of Transformation: Project Business Case creation, Business Analysis, Solution Design, Development & Test, Change Management
- Experience with Insurance solutions like like Guidewire, Keylane, SAP or others
- You have a growth mindset and are eager to explore exponential Technologies
- Excellent communication skills in English, Dutch, or French
About Avantage Reply Avantage Reply, part of the Reply Group, specialises in Financial Services consulting with a focus on Governance, Risk and Finance Transformation, Treasury and Capital, Quantitative Modelling, Compliance and Regulatory Advisory. With offices across Europe, we count some of the world's most significant financial groups among our clients, including in Investment, Retail and Commercial Banking, Custodian Banking, Insurance and Investment Management .