Espace Recruteurs
ConnectedGroup Limited

Customer Insight Specialist (12-month Contract)

ConnectedGroup Limited Hong Kong
Mise en ligne il y a 15 heures Au bureau Intérim HK$40k - HK$45k
* Work closely with cross-functional teams and internal stakeholders on customer strategy * Setup customer feedback loop, both quantitative and qualitative research methodology * Organize raw data and analyze the data with analytic tools * Assist in reporting, as well as communication & presentation of result * Support action plan and ad-ho projects sustaining customer experience

Our Client is one of the leading financial services and insurance group in the market. We are currently hiring a specialist in customer insights and business intelligence.

You will be supporting its Customer Experience team focusing on customer research, generating & analyzing data, and assisting on developing customer strategy.

Responsibilities:

  • Work closely with cross-functional teams and internal stakeholders on customer strategy
  • Setup customer feedback loop, both quantitative and qualitative research methodology
  • Organize raw data and analyze the data with analytic tools
  • Assist in reporting, as well as communication & presentation of result
  • Support action plan and ad-ho projects sustaining customer experience

Requirements:

  • Bachelor's Degree holder
  • At least 5 years of experience in business intelligence and customer insights
  • Solid experience in both qualitative and quantitative research
  • Preferably financial services background or agency with related client profiles
  • Familiar with data analytic tools, such as Power BI, Tableau, etc.
  • Excellent written skills in Chinese and English

For those who are interested, please submit your latest profile (in WORD Format) to raman.hong@connectedgroup.com. Only qualified candidates will be contacted.

For more job opportunities, please visit our web-site: www.connectedgroup.com.

job_description_image
Référence  AFEG-104155
À PROPOS DE CETTE ENTREPRISE
Hong Kong
52 Collaborateurs Direction comptable
Established in 1997 In Hong Kong, ConnectedGroup is a regional executive recruitment and search consultancy with broad coverage across a range of func...
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