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VP, Program Manager, Institutional Banking Group Technology, Technology and Operations

DBS Bank Limited
Singapour
Mise en ligne il y a environ 6 heures CDI Competitive
VP, Program Manager, Institutional Banking Group Technology, Technology and Operations
Business Function
Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.
Responsibilities
We are currently seeking a talented Program Manager to join our Project team.
  • Collaborate with partners (internal and external) as well as team members to facilitate the development of business rules, requirements and manage the system parameters within our processors platform.
  • Assist with the development of best in practice solutions to complex business challenges and identify opportunities to change, enhance, or streamline existing business projects and initiatives.
  • Expected to act as a subject matter resource in consumer credit card technology and back-end processors set up.
  • Have the ability to connect how system parameter settings impact the up and downstream processes and the communicate and manage those impacts effectively across the business unit to assure proper compliance with processes and regulatory requirements.
  • Interact daily with vendor resources as well as with internal and external stakeholders.
  • Assist the delivery of world-class cards/payment integration technology.
  • Coordinate all phases of the Integration process, which includes but not limited to, gathering business requirements from partners, developing a scope of work, and managing the deliverable tasks accordingly.
  • Maintaining relationships with partners and partners to generate efficiencies, increasing staff productivity, improving service, ensuring sustainability, and meeting business objectives.
Requirements
  • 5+ years of recent experience in Consumer Card experience.
  • Ability to navigate through ambiguity in a fast-paced, dynamic environment; be agile, flexible, and proactively jump in as needed.
  • Strong project management discipline and ability to delivery on a variety of operational and technical solutions.
  • Strong teamwork skills, with experience collaborating with our partners and various stakeholders.
  • Developed analytical and investigative skills.
  • Demonstrated written and verbal communication skills.
  • Collaborative working style and ability to work with vendors and internal teams.
  • Ability to recognize and apply various regulatory parameters across work streams; develop test strategies and criteria, and assists with test execution, defect prioritization and resolution.
  • Working knowledge of data file movement and analytics.
  • BS/BA preferred and/or equivalent work experience.
  • First Data (now Fiserv) Platform experience.
  • Experience working with remote teams and stakeholders.
  • Experience in analyzing data and creating reports.
  • Possess excellent communication skills.
  • Superior knowledge of all operational business functions in a credit card servicing environment, exceptional change management skills.
  • Strong leadership qualities.
Apply Now
We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.
Référence  WD36662
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