We're partnering with a respected financial services organisation seeking a confident and customer-focused Customer Service & Sales Consultant to join their team based in Coffs Harbour.
Your new role
This is a Customer Service and Sales role where you'll build relationships, understand customer needs, and identify opportunities to offer relevant products and solutions. The role also includes some email and occasional phone communication and offers genuine bonus potential based on performance.
- Provide face-to-face service to customers in a professional office environment
- Build rapport and understand customer needs through meaningful conversations
- Identify and introduce suitable products or services that add value to the customer
- Support customers via email and occasional phone calls as required
- Convert enquiries into outcomes while delivering an excellent customer experience
- Maintain accurate records and adhere to financial services compliance standards
- Collaborate with a supportive, sales-focused and customer-centric team
- Previous experience in customer service, sales, retail banking, or hospitality
- Confident and engaging with a natural ability to build rapport in person 😊
- Comfortable having needs-based sales conversations (no hard selling)
- Strong communication and influencing skills
- Well-presented, motivated, and target-driven
- Keen to build a long-term career within financial services
- $65k base + super + achievable bonuses
- Structured onboarding and sales training
- Supportive leadership with a strong coaching culture
- Clear career progression opportunities
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV to kristina.neves@hays.com.au
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.
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About us
At Hays, we invest in lifelong partnerships that empower people and businesses to succeed. You are at the heart of everything we do. With over 50 years’ experience and a workforce of more than 10,000 people across 32 countries, we collectively put our customers, at the heart of everything we do.
Drawing on knowledge that’s unique to our scale, our commitment to understanding your needs and our ability to meaningfully innovate we are more than just a specialist recruitment business. By providing advice, insights and expertise on issues you face in today’s fast paced world of work, we’ll help you make the right decisions for tomorrow.
Looking for the right role for you?
At Hays we know that finding the right role at the right time takes careful consideration. As your lifelong career partners, we’re by your side, every step of the way.
Whether you’re seeking a new opportunity or support in navigating a career change, we bring the expertise and the connections to partner with you to help you realise your ambition.
Providing an unmatched breadth of jobs across industries and professions whilst leveraging our knowledge, employer relationships, learning opportunities and support, we can offer you roles that challenge and excite you.
Take the next step at hays.com.au
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