Lloyd's is the world's leading insurance and reinsurance marketplace. We share the collective intelligence and risk sharing expertise of the market's brightest minds, working together for a braver world.

Our role is to inspire courage, so tomorrow's progress isn't limited by today's risks.

Our shared values: we are brave; we are stronger together; we do the right thing; guide what we do and how we act. If you share our values and our passion to build a future that's more sustainable, resilient and inclusive, you'll find a home at Lloyd's - build a braver future with us.

Context

Lloyd's is the world's leading insurance and reinsurance marketplace. We share the collective intelligence and risk sharing expertise of the market's brightest minds, working together for a braver world.

Our role is to inspire courage, so tomorrow's progress isn't limited by today's risks.

Our shared values: we are brave; we are stronger together; we do the right thing; guide what we do and how we act. If you share our values and our passion to build a future that's more sustainable, resilient and inclusive - build a braver future with us.

One of the 5 streams of the Commercial Strategy approved by Council of Lloyd's is the European Market Transformation ("EMT"). Its objectives are to:

1. Protect, and where possible enhance, the operating model of Lloyd's Europe by securing the stability, predictability and potential improvement of the legal and regulatory regime applying to the company and its distribution chain, in particular the European Insurance Distribution Directive (IDD);

2. Grow demand & supply in those classes of business under-served by local markets (Commercial Insurance Market);

3. Achieve these by raising awareness of the growing protection gaps in Europe in certain areas (cyber risks, climate change risks,...) and advocating for sensible adjustments to certain regulatory / supervisory frameworks to incentivize the provision of specialist (re)insurance capacity and expertise to help close these gaps.

The EMT program is a multi-year program that will not finalize before the amendment of the IDD, which will start with the new EU Commission in 2025. 2024 will be about building on the various successes achieved in 2023 (including raising the profile of Lloyd's in Europe and awareness of the insurance protection gap), developing an advocacy strategy around the EMT objectives and securing the essential support and contribution of a complex network of core stakeholders in London and Europe.

Professional stakeholder management has been identified as a key success factor.

Role purpose

This is a 24 months fixed term contract role.

The role of the Stakeholder Relations Manager is to create and execute stakeholder management strategies to maximize engagement and ensure EMT is achieving its stakeholder objectives. S/he will maintain positive relationships with all key stakeholders to understand and manage appropriately their various needs and expectations of the EMT project.

Principal Accountabilities

The Stakeholder Relations Manager is responsible for the design, development, implementation, and evaluation of the strategic, tactical and operational stakeholder engagement plan to support EMT. This will be achieved, amongst other things, by :

• Developing an engagement plan that takes into account :
  
  • the objective of EMT,
  • the different kinds of stakeholders in Europe and in London who have an interest in EMT and/or who could have impact on its deliverables, and
  • the strategy to be adopted with each internal and external stakeholder category - in Europe and in London - to maximize the effectiveness of the engagement.
• Securing approval and supporting the execution of the EMT engagement plan in a timely manner i.e. manage the delivery of stakeholder engagement and communication strategies and initiatives that promote the EMT team's work, deliver engaging messages, help secure partnerships and enhance stakeholder relationships.
• Being in close interaction with Afore Consulting, an external firm that has been retained to advise Lloyd's on engagement with EU policymakers.
• Supporting and advising LIC Deputy CEO and Lloyd's Head of GPA in the steering and management of the EMT-related deliverables.
• Developing working relationship with senior stakeholders across Lloyd's/London market and European market.
• Participating in any steering group or committee when relevant for the timely and effective delivery of the engagement plan.
• Participating in engagement meetings if and when deemed necessary by LIC Deputy CEO.
• Keeping a stakeholder register that captures the nature of interaction with EMT stakeholders and outcome + follow-up actions.
• Making regular evaluation of effectiveness of the engagement plan and proposing adjustments if and when deemed opportune.

Leadership expectations

The role holder is expected to:

• Display confidence in influencing senior stakeholders, manage their expectations and diffuse tensions with an outcome-driven mindset.
• Contribute to an open and transparent culture of risk management and demonstrate a strong awareness of the risks that should be managed within the responsibilities of the role; and
• Deliver responsibilities in line with all relevant risk appetites, policies, reporting and when applicable, membership on or input to Lloyd's risk committees.

Management of risks and controls

• Apply Lloyd's Risk Management framework, policies and procedures to the activities undertaken when performing the role i.e. identification, assessment, mitigation and monitoring of risks associated with design and execution of the EMT engagement plan.
• Secure effectiveness of Internal Controls
• Report risk incidents and/or escalate issues that could generate an incident.

Skills, knowledge and experience

Skills

• Outcome-oriented mindset
• Effective written and verbal communication.
• Relationship management and networking
• Excellent organisational skills
• Proven skills in project management (action planning, tracking/monitoring and reporting), preferably related to stakeholder engagement & management
• Outstanding presentation skills
• Influencing
• Conflict resolution and problem solving.
• Strategy.
• Negotiation.
• Risk management.
• Agile methodology.

Knowledge

• Good understanding of Lloyd's, including the roles and individual interests of its direct stakeholders (Council members, Managing Agents, LMA, LIIBA,...)
• Familiarity with the functioning of European Union policymaking process
• Affinity with legal, regulatory and supervisory matters

Experience

• Project management.
• Corporate communications - Building engagement strategies
• Government & policy affairs e.g. interaction with policymakers, regulators, supervisors
• Advocating/lobbying activities

Lloyd's Values

We are brave

When we are brave we demonstrate leadership. We have the confidence to challenge, question and put forward new ideas. We lean into challenges and ask ourselves what is really going to move the dial to make the Corporation, the market and wider society better than it is today

We are stronger together

When we work together we share expertise, seek diverse perspectives and bring brilliant minds together to solve complex problems. Together we are greater than our component parts - innovation and ambition are powered by collaboration and inclusivity.

We do the right thing

We take action because we care about what is right and we want to leave the Corporation, the market and communities in a better place than we found them. We earn trust by delivering on our commitments. We support each other to speak up and listen, and we make decisions that are informed, responsible and fair.

Qualifications

Academic qualifications in line with the role profile.

Diversity and inclusion are a focus for us - Lloyd's aim is to build a diverse, inclusive environment that reflects the global markets we work in. One where everyone is treated with dignity and respect to achieve their full potential. In practice, this means we are positive and inclusive about making workplace adjustments, we offer regular health and wellbeing programmes, diversity and inclusion training, employee networks, mentoring and volunteering opportunities as well as investment into your professional development. You can read more about diversity and inclusion on our website.

By choosing Lloyd's, you'll be part of a team that brings together the best minds in the industry, and together with our underwriters and brokers, we create innovative, responsive solutions allowing us to share risk and solve complex problems.

Should you require any additional support with your application, or any adjustments, please click the following link;

https://cleartalents.com/apply/lloyds-msa1645695881

Please note, clicking on this link does not register your application for the vacancy