Operation Manager / Assistant Operation Manager (Customer Due Diligence Division)
- Recruitment Day
November 28, 2019 (Wed)
Time: 2:00 pm - 6:00 pm
Recruitment Day Venue : 29/F, Bank of China Centre, Olympian City, 11 Hoi Fai Road
AML Team - Responsibilities: - Engage in Customer Due Diligence process for onboarding, periodic review and trigger event review
- Analyze KYC information and documents
- Contact customers to complete CDD requirements within defined service level
- Comply with relevant regulatory requirements and the Bank's internal policies. and guidelines
Account Opening Team - Responsibilities: - Check account opening document, handle and override transactions as authorized. Rectify errors, mistakes and systematic control issues found in the operation process
- Perform checkers role to validate and authorize different kinds of transactions including but not limited to account opening, customer and account information maintenance, payment transactions (autopay, CHATS, transfer, etc.), etc
- Help developing process workflow, system requirements, and perform user acceptance test
- Assist in regular updating of the regulations, rules and operation guidelines and manuals
- Prepare training and testing materials and assist in conducting trainings to both back office and front line staff
ATM & IPO Team - Responsibilities: - Supervise branch services team to ensure smooth and efficient day-to-day operations with emphasis on quality banking services such as account opening, bank customer information maintenance, IPO processing, ATM operation management, etc
- Negotiate with relevant parties; Manage end-to-end processing procedures and closely work with various internal and external parties
- Assist in regular updating of the regulations, rules and operation guidelines and manuals
- Optimize workflow of the supervised business routine, so as to enhance operating efficiency and cost-effectiveness
Requirements: - Diploma holder or above with major in Banking and Finance, Business Administration, Economics or other related disciplines.
- Relevant qualification in CAMS, AAMLP Core Level, Six Sigma Green Belt holder will be an advantage.
- At least 3 years working experience in Banking or Finance or other related fields.
- Knowledge of Microsoft software (Word, Excel, PowerPoint) and Chinese word processing.
- Self-motivated, able to work independently and willing to accept challenges.
- Good command of both verbal and written English and Chinese
- Walk in candidates are welcomed
