Responsibilities:

• Designs, implements, and deploys platforms to support and meet business needs. Identifies, recommends, and implements opportunities for improvement and performance issue solutions.
• Develops technical standards. Tests and evaluates technologies vendor products. Recommends vendor selections and new technologies.
• Deploy, configure, and support Citrix host pools, session hosts, application groups, and workspaces.
• Perform day-to-day platform administration, including scaling activities, host maintenance, and service health checks.
• Support gold image creation and maintenance using existing image pipelines.
• Support FSLogix profile containers, including configuration, performance troubleshooting, and storage access issues.
• Participate in improving repeatability, reliability, and documentation of deployment processes.
• Monitor Citrix health, performance, and capacity using dashboards and AWS monitoring tools.
• Work closely with senior engineers, architects, and cross-functional teams (networking, security, endpoint, service desk).
• Participates in special projects and performs other duties as assigned.

Required Qualifications:

• Minimum of 8+ years related work experience, with Citrix virtualization products.
• Undergraduate degree in a related field or the equivalent combination of training and experience.
• Minimum of 5+ years of AWS experience.
• 5+ years of experience supporting Windows desktop/server and Virtualization Platforms required.
• Hands-on experience with Citrix, Citrix Saas and AWS required.
• Working knowledge of AWS fundamentals: compute, networking, storage required.
• Experience with FSLogix profile management.
• Familiarity with Entra ID (Azure AD), RBAC, and MFA concepts preferred.
• Experience with automation tools (PowerShell, Terraform, or similar) required.
• Strong troubleshooting and operational support skills required.

Special Factors

Sponsorship
Vanguard is not offering visa sponsorship for this position.

About Vanguard

At Vanguard, we don't just have a mission-we're on a mission.

To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.

How We Work

Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.