Senior Operations Manager
Sydney | $220k inc. super + bonus | 5 days in office
A highly established and regulated financial services organisation is seeking an experienced Senior Operations Manager to lead a sizeable operational function and play a key role in the continued development of the business.
This is an excellent opportunity for an operations professional with a background in wealth management, investment management, financial advice or a similar financial services environment who enjoys being close to the detail while also driving process improvement, team performance and operational change.
The Role
- Lead, manage and develop a sizeable operations team
- Oversee day-to-day operational activities, ensuring high standards of accuracy, service and delivery
- Review and improve operational processes, systems and workflows
- Identify opportunities to increase efficiency through automation and technology
- Maintain strong operational controls, governance and risk management
- Work closely with senior stakeholders across the business to resolve issues and deliver improvements
- Lead operational change and process improvement initiatives
- Develop a high-performing, accountable and collaborative team
- Act as a key point of escalation for complex operational matters
About You
You will be an experienced operations professional with a strong understanding of wealth management or broader financial services operations and a track record of successfully leading teams.
Ideally, you will bring:
- Experience managing a sizeable operations team within wealth management, investment management, financial advice or a related financial services environment
- Strong understanding of operational processes, controls and risk
- Experience working within a highly regulated environment
- A track record of improving processes, systems and operational efficiency
- Strong people leadership and team development skills
- Excellent stakeholder management and communication skills
- The ability to understand operational detail while taking ownership of broader improvements
- A proactive, practical and commercially minded approach
This role would suit someone who is currently operating at Senior Manager / Operations Manager level and is ready to take ownership of a significant team and broader operational remit.
This is a 5-day-per-week office-based role in Sydney.
This is a rare opportunity to join an established financial services organisation in a senior operational position, with genuine scope to improve processes, develop people and make a meaningful impact across the business.
By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: https://www.roberthalf.com/au/en/privacy. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.
