Job Description

France Security Supervisor - Physical Security Operations (Multi-Site Environment)

About the Role
We are looking for a highly driven and operationally focused France Security Supervisor to join Corporate Security. In this key role, you will oversee and enhance physical security operations across a complex multi-site environment, ensuring consistency, quality, and full compliance with defined standards.

Reporting to the Security Operations Manager France, who is accountable for security operations across the entire national perimeter, you will be responsible for the operational implementation, consistency, and control of security measures across multiple sites.

This role requires strong operational expertise, a high level of rigor, and a solid understanding of security systems and processes. Acting as a key operational link, you will work in close collaboration with internal stakeholders, business teams, support functions, and external service providers to ensure security requirements are effectively and pragmatically embedded into daily operations.

Key Responsibilities
Operational Supervision

• Oversee day-to-day security operations across multiple sites
• Ensure consistent application of procedures and standards
• Monitor and assess the quality of on-site practices

Security Systems & Tools

• Act as a subject matter expert for security systems (Access Control, VMS, Incident Management platforms)
• Analyse alerts, events, and system behavior
• Detect anomalies, misuse, or system limitations

Incident Management & Analysis

• Manage security incidents with responsiveness and accuracy
• Conduct root cause analyses (technical, human, organizational)
• Define and implement corrective actions
• Produce structured, auditable reports

SOP Management & Enforcement

• Contribute to drafting and continuous improvement of SOPs
• Lead operational workshops with field teams
• Ensure procedures are clearly understood and applied by all stakeholders (Team Leaders, agents, reception staff)
• Conduct regular controls and identify gaps between standards and actual practices
• Drive corrective action plans and follow-up

Field Control & Capability Development

• Perform regular on-site inspections
• Assess operational maturity of teams
• Identify competency gaps and support training and continuous improvement initiatives

Access Management & Recertification

• Supervise access management processes
• Support access recertification campaigns
• Ensure alignment between access rights, operational needs, and actual usage
• Identify risks and inconsistencies

Audit & Compliance

• Support internal and external security audits
• Conduct field interviews and operational checks
• Provide reliable audit evidence and structured reports

Vendor Management

• Monitor performance of security service providers
• Ensure compliance with procedures and expected service levels
• Challenge and improve practices where necessary
• Contribute to continuous improvement

Reporting & Analysis

• Produce clear, structured, and actionable reporting
• Analyse operational gaps, risks, and performance trends
• Provide recommendations to enhance security effectiveness and compliance

Technical Skills
Strong knowledge of:

• Access Control Systems
• Video Management Systems (VMS)
• Incident Management platforms
• Solid understanding of physical security operations
• Expertise in SOPs and operational processes
• Knowledge of audit and compliance requirements
• Strong analytical capabilities
• Proficiency in Microsoft Office tools

Professional & Behavioural Skills

• Strong analytical mindset and attention to detail
• High level of rigor and accountability
• Structured and process-oriented approach
• Ability to identify gaps and drive corrective actions
• Ability to challenge practices constructively

Expected Approach

• Pedagogical and supportive mindset
• Calm and composed in all situations
• Firm and consistent in applying rules and standards
• Professional and respectful in all interactions

Stakeholder Management

• Collaborate closely with internal stakeholders, business teams, support functions, and service providers
• Build and maintain effective working relationships across all organizational levels
• Ensure alignment between security requirements and operational needs
• Contribute to pragmatic and balanced decision-making

Languages

• French: Fluent
• English: Professional proficiency (written and spoken)

Working Conditions

• Regular travel across multiple sites
• Strong on-site presence required
• Interaction with teams across different locations

Specific Requirements

• Participation in on-call duty (watch duty)
• Availability required in case of incidents or critical situations

Profile

• Proven experience in physical security operations
• Experience in regulated or high-risk environments preferred
• Experience in security audits strongly valued
• Experience in field supervision, training, and workshops is a plus

Key Performance Indicators

• Effective application of SOPs
• Operational maturity of field teams
• Quality of incident analysis and reporting
• Reliability of audit evidence
• Reduction of operational gaps and risks