Responsibilities:

• Responsible for 7x24 fraud transaction monitoring across various e-channels and credit card issuing business under personal banking cluster, ensuring proper follow-up on transactions and identifying potential fraudulent activities. Shift duty is required;
• Execute fraud control measures as instructed including transaction verification and account freezing;
• Assist in adjusting transaction monitoring parameters to more effectively identify suspicious fraudulent transactions, safeguarding the interests of customers and the Bank;
• Update case records and assist in case and data management, preparing relevant data for case investigations and analysis.

Requirements:

• Bachelor degree holder or above in Risk Management, Law, Data Science, Artificial Intelligence, Mathematics is preferred.
• Knowledge of one of the following software, SAS, Python, Alteryx, Tableau is preferred.
• 1-2 year's Working experience in risk management will be an advantage. Strong statistical knowledge.
• Knowledge of Generative AI will be an advantage.
• Good communication skill, passionate and energetic.
• Good command of written and spoken Chinese and English. Fluent Mandarin will be an advantage.

If you are applying for in-scope position(s) under the Mandatory Reference Checking Scheme (i.e., A role carrying out regulated activities licensed by the IA, SFC & MPFA), you are required to undergo the Mandatory Reference Checking. Our responsible recruiter will inform you the details of the MRC process and the requirements in due course. For details, please click here .