At Expedia Group, we help travelers explore the world, one journey at a time. As a global travel company powered by passionate people, trusted partnerships, and leading technology, we connect travelers, partners, and advertisers through our consumer brands, B2B network, and travel advertising business.

Here, you'll do meaningful work that helps millions of people discover, book, and experience travel with more ease, confidence, and joy. Our five Behaviors-Traveler First, Think Big, Operate with Excellence, Ownership Mindset, and Succeed Together-help foster a supportive environment where people can grow their careers and have the flexibility, benefits, and support to do their best work. Join us and build for travelers everywhere.

Data Scientist II, Analytics

Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success.

Introduction to the Team

The Product Team creates high-quality end-to-end experiences for travelers, partners, and Expedia Group. Our focus on customer-centric innovation enables us to develop products that build loyalty and repeat business. We partner closely with teams across Expedia Group to drive growth and achieve results for our customers and the company.

In this role, you will:

• Analyse traveler servicing and service platform data to identify trends, explain performance changes, and uncover opportunities to improve experiences and operations
• Build and maintain analyses, dashboards, and recurring metrics that help stakeholders understand service health and outcomes, using consistent metric definitions and data quality checks
• Support the design and evaluation of experiments, including metric selection, data validation, interpretation, and clear communication of results
• Apply statistical techniques and exploratory analysis to investigate product questions and assess the likely impact of proposed changes
• Use Structured Query Language (SQL) and Python, R, or a similar programming language to work with data, automate repeatable analyses, and document your methods so work is reproducible
• Partner with product, engineering, operations, and analytics teammates to clarify questions, present findings and their assumptions, limitations, and implications to non-technical audiences, and translate insights into next steps

Experience and qualifications:

• You have a bachelor's, master's, or Ph.D. degree in a quantitative, scientific, or related technical field; or Equivalent related professional experience
• You have experience applying analytics, data science, statistics, or a related discipline to business or product questions
• You have working proficiency in SQL and Python, R, or a similar analytical programming language
• You have foundational knowledge of statistical analysis, hypothesis testing, and experimental design
• You have experience exploring datasets, validating results, and communicating findings collaboratively through charts, dashboards, or written narratives
• You can break down a defined problem, manage analytical tasks, and seek feedback when assumptions or requirements are unclear, bringing curiosity and attention to detail to your work
• Preferred: You have 4+ years of experience working with e-commerce or clickstream data
• Preferred: You have exposure to product analytics, digital experimentation, customer support, travel, self-service, or post-booking customer journeys
• Preferred: You are familiar with data visualisation tools, cloud data platforms, and version-controlled analytical workflows
• Preferred: You have exposure to predictive modeling, machine learning, or artificial intelligence-driven systems, tools, or workflows, and an interest in applying them to customer or operational problems

Accommodation requests

Expedia Group is committed to providing an inclusive and accessible recruiting experience. If you need an accommodation or adjustment due to a disability during the application or recruiting process, please submit a request at https://expedia.service-now.com/askeg?id=job_accommodation.

About Expedia Group

Expedia Group includes three flagship consumer brands - Expedia, Hotels.com, and Vrbo - along with a leading B2B travel business and travel advertising offerings. Across our brands and business, we help travelers explore the world with confidence and ease.

Important notice

Employment opportunities and job offers at Expedia Group will always come from Expedia Group's Talent Acquisition and hiring teams. Never share sensitive personal information unless you are confident of the recipient. Expedia Group does not extend job offers via email or messaging tools to individuals with whom we have not made prior contact. Our email domain is @expediagroup.com. The official place to find and apply for roles is https://careers.expediagroup.com/jobs/.

Equal Opportunity
Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.