Job Description

American Express' Global Financial Crimes Compliance (GFCC) team is responsible for leading the enterprise-wide Anti-Money Laundering, Sanctions, and Anti-Corruption compliance functions. This team has global responsibility for identifying, investigating, and reporting suspicious activity, including money laundering and terrorist financing, and provides broad analytical and operational support for the company's enterprise-wide Anti-Money Laundering (AML) function. GFCC is part of the broader Global Risk & Compliance organization.

The GFCC Governance team oversees training, policies & standards, inter-company agreements (ICA), regulatory change management, committee governance, audits, exams, and issues management. This is an exciting opportunity to join the Issues Management team that is responsible for oversight of financial crime-related issues, remediation activities, and risk events across the GFCC program.

The expectations of our regulators, across the globe, continue to grow, and we need to ensure that our Financial Crimes Program continues to be effective and efficient globally, whilst also delivering to regulatory expectations at a market level. The role will support the team in providing key insights on the Financial Crimes Program to a range of stakeholders, through leveraging internal and external data sources and reports to identify key risks and emerging themes and determine root causes to inform required actions.

The successful candidate will be able to determine key insights from analyzing data and reporting for issues (i.e. issues, risk events, corrective actions to improve controls, audit findings) impacting the Financial Crimes Program, covering all lines of business and multiple markets. They will have a proven ability to work collaboratively with colleagues throughout the company, be able to work simultaneously on different initiatives, and thrive in a changing environment.

Responsibilities

How will you make an impact in this role?

As an Analyst within the Financial Crimes Program, you will support risk oversight and governance by combining strong analytics capabilities with AML subject matter expertise. You will be required to:

• Develop and refine reporting to identify emerging financial crimes risk trends across Lines of Business, legal entities, and markets.
• Utilize python & advanced excel automation to reduce redundancy and manual reporting.
• Design, build, and maintain dashboards using Power BI to support effective risk monitoring and decision-making.
• Document and maintain comprehensive Standard Operating Procedures (SOPs) and controls to ensure transparency, effective oversight, and governance of the Risk Monitoring Tool.
• Analyze high-risk Issues and Events recorded in the Operational Risk Management system to identify root causes, control gaps, and key themes.
• Support GFCC oversight of issue management for the FCRM program, including issues, operational risk events, and remediation plans.
• Monitor remediation progress, challenge timelines and action plans, and escalate concerns as needed.
• Support the monitoring and enhancement of AML controls, processes, and governance frameworks.
• Collaborate with cross-functional stakeholders to support program objectives, provide risk insights, and ensure alignment across teams to drive effective implementation and continuous improvement initiatives.
• Provide transparent reporting to ensure risks are clearly identified, assessed, and escalatedwhere appropriate.

Qualifications

• 3-5 years of experience in Financial Crimes Compliance, AML, Operational Risk, or related risk management functions within a financial institution.
• Strong understanding of AML regulatory expectations, issue management frameworks, control environments, and governance processes.
• Proficiency in Python, Advanced Excel, Archer IRM, and Power BI required; experience working with large datasets and automating reporting workflows preferred.
• Experience supporting regulatory reporting, issue tracking, remediation monitoring, and control oversight activities.
• Demonstrated analytical capability, with strong attention to detail and the ability to validate and reconcile complex data sets.
• Strong written and verbal communication skills, with the ability to clearly document findings and present insights to stakeholders.
• Ability to work effectively and proactively across global teams and cross-functional stakeholder groups.

About Us

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you'll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

About the Team

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries
• Bonus incentives
• Support for financial-well-being and retirement
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• Generous paid parental leave policies (depending on your location)
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.