Job Description:
Remitly's vision is to transform lives with trusted financial services that transcend borders. Since 2011, we have been tirelessly delivering on our promises to people who send money around the world. Today, we are reimagining global financial services and building products that extend beyond traditional barriers to give customers access to more of the services they need, no matter where they call home. Join over 2,700 employees worldwide who are growing their careers with purpose and connection with our customers while having a positive impact on millions of people around the globe.
The team in Israel pushes forward and aims for the stars. We hire top talents and invest in promoting their career by providing opportunities, challenges, and a great work environment that places an important emphasis on work-life balance.

About The Role

As a B2B Operations Representative at Remitly, you will manage and drive the full sales operation cycle - from first contact to long-term retention, in a temporary position for approximately six months covering a maternity leave. You'll be responsible for engaging with potential and existing business customers in the community, combining inbound and outbound activities with hands-on support across salary card sales and customer onboarding.

Responsibilities

• Manage inbound and outbound communication with B2B customers in the Uzbek-speaking community.
• Achieve monthly sales targets - convert cardholders to active money remittance users.
• Promote and sell Remitly products, with a focus on salary cards and upgrades.
• Guide customers through the full onboarding process and ensure first transfer completion.
• Distribute and activate salary cards on-site at customer locations and airport arrivals.
• Proactively reach out to existing customers to maximize engagement and expand their activity.
• Improve customer experience and encourage organic growth.

Requirements

• Excellent verbal communication in Uzbek - mandatory.
• Good level of English for internal communication - mandatory.
• Proven track record in outbound sales or field-based customer engagement.
• Strong interpersonal, sales, and problem-solving skills.
• Ability to work independently and under pressure, with flexibility in working hours.
• Proficient in MS Office products.
• Experience in payments, banking, field work, or B2B sales - advantage.
• Russian - advantage.
• Hebrew - advantage.

Equal employment opportunity has been, and will continue to be, a fundamental principle at Remitly. We are committed to nondiscrimination across our global organization and in all of our business operations. Employment is determined based upon personal capabilities and qualifications without discrimination on the basis of race, creed, color, religion, sex, gender identification and expression, marital status, military status or status as an honorably discharge/veteran, pregnancy (including a woman's potential to get pregnant, pregnancy-related conditions, and childbearing), sexual orientation, age (40 and over), national origin, ancestry, citizenship or immigration status, physical, mental, or sensory disability (including the use of a trained dog guide or service animal), HIV/AIDS or hepatitis C status, genetic information, status as an actual or perceived victim of domestic violence, sexual assault, or stalking, or any other protected class as established by law.

#Remitly-Israel

Remitly is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.