Job Description

*This is a fixed term contract position.

*This is Disability Hiring position. To apply for this role, please present a copy of Certificate of Disability issued by local governments in Japan.

American Express has recently launched a new in-house massage room and is seeking a Senior Health Keeper to lead, coach, and support a team of Health Keepers while ensuring the smooth day-to-day operation of the facility.

Responsibilities

• Operate and manage the massage room, including reservation management and laundering hand towels (approximately 10 towels per month).
• Order and manage supplies and equipment.
• Support internal communications, including company-wide announcements and communications.
• Support Health Keeper team members, including:
  • Shift scheduling
  • Coaching and guidance
  • Time and attendance entry
  • Assistance with internal administrative procedures
  • Supporting or providing backup massage treatments when needed
• Perform other ad hoc duties as assigned.

Qualifications

• Previous experience as a team leader
• Ability to commute to the office daily and work on-site
• Proficiency in Microsoft Office applications, including Word and Excel
• Native level of Japanese language

Preferred Qualifications

• Experience managing or operating a massage room
• National certification as an Anma Massage and Shiatsu Practitioner
• Experience as a Health Keeper and/or providing Anma Massage and Shiatsu treatments
• English language proficiency (preferred but not required)

About Us

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you'll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

About the Team

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries
• Bonus incentives
• Support for financial-well-being and retirement
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• Generous paid parental leave policies (depending on your location)
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.