Job Description

Citco is a global leader in fund services, corporate governance and related asset services with staff across 80 offices worldwide. With more than $1 trillion in assets under administration, we deliver end-to-end solutions and exceptional service to meet our clients' needs.

For more information about Citco, please visit www.citco.com

About the Team & Business Line:

Mercator® by Citco is the pioneer of Global Entity Portfolio Management services. Our centralized client service infrastructure means we are able to provide end-to-end support in over 170 jurisdictions worldwide.

The majority of our clients are multinational corporations with anywhere upwards from 50 legal entities. They include Fortune 1000, Global 2000 and industry leaders based globally, and covering major business sectors.

For more information about Mercator by Citco, please visit www.mercator.net

Responsibilities

• Conduct market research of potential TPSPs, gather relevant information on the jurisdiction's government, economy, legal system and such other data that will be used as basis for sound selection of TPSPs.
• Assist Global Relationship Officers in the drafting and negotiation process of Service Agreements to establish cooperation with TPSPs.
• Assist Global Relationship Officers in maintaining the existing global network of Third Party Service Providers (TPSPs).
• Assist in conducting root cause analysis to understand circumstances surrounding a concern or issue from direct stakeholders and assist Global Relationship Officers in resolving TPSP-related issues and concerns (i.e. fees, SLA, complaints, confidentiality issues etc.).
• Ensure proper documentation of all TPSP transactions (i.e. Renaming and uploading Agreements and other important information into the SharePoint and updating of relevant databases)
• Provide Mercator client servicing teams and other Citco lines of business with accurate and timely information in relation to Service Agreements and/or cooperation with the TPSPs any relevant updates or changes of the TPSPs.
• Administer pricing calculations to existing Mercator clients and provide support to Mercator RFP team for pricing proposals to prospect clients and other related inquiries and concerns.

Qualifications

• Bachelor degree in Law (preferred) / International Studies / Business Management
• Have ability to manage multiple priorities in a fast-paced complex environment
• Fluent in English (written and verbal)
• Flexible, proactive and attentive to details team player with excellent communication skills

Our Benefits

Your well being is of paramount importance to us, and central to our success. We provide a range of benefits, training and education support, and flexible working arrangements to help you achieve success in your career while balancing personal needs. Ask us about specific benefits in your location.

We embrace diversity, prioritizing the hiring of people from diverse backgrounds. Our inclusive culture is a source of pride and strength, fostering innovation and mutual respect.

Citco welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection.