Job Description

9th in Great Place to Work's Best Workplaces™ in the Philippines 2026
10th in Fortune Magazine's 2026 World's Most Admired Companies
6th in Great Place to Work Philippines Best Workplaces in IT-BPM 2026
4th in Great Place to Work's Best Company To Work For 2025

By developing a solid understanding of the market(s) and business unit(s) and its customers, this would help you better support candidate management and the hiring process including sourcing, mining candidate databases, screening, and interviewing.

Responsibilities

• Support the development of the recruitment strategy for the overall business to attract top talent and adapt the approach with each posting's search, to increase applicant funnel of suitable candidates
• Develop a strong business acumen to be able to handle requisitions efficiently across different business units
• Mine internal and external databases to identify suitable candidates, screen and review resumes, and interview shortlisted candidates to develop a diverse pipeline of potential candidates to fill open roles
• Leverage market intelligence and industry trends, including target companies and organizations, to build candidate slates
• Manage the candidate lifecycle to deliver high candidate experience
• Conduct briefing meetings and participate in hiring related discussions and relevant updates
• Help ensure the company aligns with guidelines as it relates to online sourcing, recruiting, and hiring practices
• Assist with developing effective and compelling presentations to sell the job and the company to prospective candidates
• Prepare ongoing hiring updates to the client organizations and make recommendations based on recruiting data
• Collaborate with internal (Colleague Experience Group (CEG)) colleagues to ensure alignment on recruitment strategy such as Colleague Strategic Partners and the DE&I team
• Update and post jobs, manage talent pools and requisitions, and disposition candidates
• Conduct first round interview, interview debriefs, and reviews assessments
• Structure new offers, works with compensation team to determine appropriate packages, negotiates offer, and makes offer edits as vital
• Communicate proactively with candidates through timely feedback sharing, and providing details on the selection process and interviewer feedback
• Provide manpower support to the Careers Center day-to-day operations.
• Manage own requisitions to support hiring needs
• Build pipeline of talent through direct sourcing via different channels

Qualifications

• 2 years experience in volume recruitment or related experience
• Proven track record in efficient management of workload and responsibilities
• Proven track record in direct sourcing
• Proven track record in behavioral interviewing
• Proven track record and focus in creating an excellent candidate and hiring leader experience
• Demonstrated ability to work in a team environment
• Demonstrated adaptability & agility to work in a fast-paced environment
• Strong written and verbal communication

Additional Details:

• Location: BGC Corporate Center 2, 5th Avenue corner 30th Street, Bonifacio Global City, Taguig
• Workplace Flexibility: Full time. Must be amenable to follow a hybrid work arrangement (onsite and work from home)
• Work From Home Requirements:
  • Must have at least 25 mbps internet connection plan / speed
  • Must have a private & quiet area to work at home
• American Express offers a fantastic and diverse working environment. High performance is rewarded with target driven incentives

Employment eligibility to work with American Express in the Philippines is required as the company will not pursue visa sponsorship for these positions.

About Us

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you'll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

About the Team

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries
• Bonus incentives
• Support for financial-well-being and retirement
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• Generous paid parental leave policies (depending on your location)
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.