Who we are looking for

The candidate will be expected to manage the day-to-day operations, covering Portfolio Control, Information Delivery, Operational Control Framework, Cash Administration, Transitions, Static Data Management, Front Office Data Control, and End Client Reporting functions.

The candidate is also expected to provide analytical support in any new client onboarding lifecycle as it

pertains to our BAU operating model. The candidate will also have to make sure that all aspects of the team`s activities are considered as part of the onboarding process and participate in BUAT / CUAT /

Parallel testing and all other specific tasks that need to be completed ahead of a client conversion.

Why this role is important to us

The team you will be joining is a part of State Street Global Services (SSGS). SSGS gives asset owners and managers access to the essential financial tools they need to deliver effective investment solutions. From core custody, accounting, fund administration, and shareholder recordkeeping, to complete operations solutions and servicing for alternative assets like OTC derivatives, private equity, and real estate, SSGS' tools help our clients make better investment choices and act on growth opportunities. Join us if making your mark in the financial services industry from day one is a challenge you are up for.

What you will be responsible for

As a Front to Back Client Service Operations Senior Manager, you will

• Using provided tools, review accounts for issues associated with Portfolio Health
• Provide support to the Portfolio Manager on operational issues, provide command
• Control over inquiries, escalations, and activities directly supporting the related scope/ Client
• Act as the escalation contact for Client Middle Office Teams on more complex queries/issues / breaks requiring an end to end portfolio services support
• For assigned accounts process month-end close functions (validate and sign-off on balances, review for non-base balances)
• Preparation, validation and delivery of financial reports according to client requirements
• Assisting Client and Internal Temas with queries
• Identify data or account trends for discussion in group meetings
• Interact with all IMS teams (Accounting, Corporate Actions, Trading, Performance)
• Remain familiar with backup procedures when system applications and/or transmission problems arise
• Build cooperative and professional internal/external relationships achieving group and client goals
• Utilize all available resources throughout SSC, not limited to IMS
• Cover various management functions and desk coverage when necessary
• Interact with clients and be prepared to represent the Cash Admin team in front of a client
• Prepare oversight reports for audit where applicable
• Act as the Governance lead for offshore locations where applicable
• Take ownership of issues to resolution, and engage teams as needed to gain consensus

What we value

These skills will help you succeed in this role

• Strong critical thinking, problem-solving, and decision-making skills
• Team and project management experience
• Good client service skills
• PC literate: Word, Excel, PowerPoint, etc

Education & Preferred Qualifications:

• Experience in an asset management / middle office role
• Experience in IBOR considered a plus
• Good time management, organizational, and team working skills
• Strong communication skills with audiences of different levels of seniority
• Must be self-motivated, adaptable, and show initiative in different circumstances and under pressure
• Flexibility in working outside of your responsibilities and areas of expertise
• Master's Degree in Finance, Accountancy or Business related degree
• Min. 8 years of experience in a Fund Accounting environment is necessary
• Customer service experience
• Obtained or studying towards obtaining a professional accountancy qualification would be advantageous
• Very good working knowledge of Excel
• Excellent English skills

What we offer:

• Hybrid working model- split between working from home and working from the office
• Multisport card
• Employee savings plan
• Premium life insurance package
• Gold medical package for employees and their families partner and children)
• Additional holidays -Birthday Day Off, 3rd and 5th year anniversary Day Off, Managers Day Off
• International operating environment
• Language classes
• Soft skills training
• Technical workshops
• Development sessions with a mentor
• Diversity of opportunities across a range of challenging and highly complex activities
• Networking groups and committees
• Variety of well-being programs
• Paid days off to volunteer time to company-driven initiatives or organizations of choice
• Technical or leadership career pathway

About State Street:

What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation we're making our mark on the financial services industry. For more than two centuries, we've been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.

Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary in locations, but you may expect generous medical care, insurance and savings plans among other perks. You'll have access to flexible Work Program to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.

Inclusion, Diversity and Social Responsibility. We truly believe our employees' diverse backgrounds, experiences and perspective are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome the candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift program and access to employee networks that help you stay connected to what matters to you.

State Street is an equal opportunity and affirmative action employer.

Discover more at StateStreet.com/careers

Minimum Salary:
zł182,004 Annual

The minimum salary quoted above applies to the role in the primary location specified. If the candidate ultimately works outside of this primary location, the applicable minimum salary may differ.

Salary will be determined based on factors such as the position, type of work performed, individual skills, job description, working hours, diligence, initiative, self-management, length of employment, availability, and the quantity and quality of work delivered, as well as other objective and non-discriminatory criteria relevant to State Street employees.

In addition to salary, employees are eligible to be considered for discretionary annual performance-based awards.

We Offer:

• Permanent contract from day one
• Additional holidays (Birthday Day Off, 3rd and 5th year anniversary Day Off)
• Gold Medical Package for employees and their families (partner and children)
• Premium life insurance package and private pension plan
• Wide range of soft skills training, technical workshops, language classes and development programs
• Opportunities to volunteer your time to company-driven initiatives, employee networks or organizations of your choice
• Variety of well-being programs
• Additional benefits available depending on the seniority of the role

About State Street

Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.

We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you'll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.

As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.

Discover more information on jobs at StateStreet.com/careers

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