General Information



Position

IT Application Specialist



Work arrangement

Full-time



City

Rzeszow



Country

Poland



Department

Business Services Center (PL)



Team

Information Technology (IT)



Area of interest

IT - Development, IT - Services



Way of work

Hybrid




Description & Requirements




Who we are looking for

• 1-2 years of experience supporting enterprise IT applications, including application support, system administration, or development activities; alternatively, prior experience in an IT support role involving ticket handling and customer interaction.


• Experience with SAP ERP, preferably SAP HCM, is considered an advantage.


• Bachelor's degree or equivalent practical experience.


• Proven experience working with functional, technical, and testing documentation.


• Strong analytical and problem-solving skills, with the ability to investigate issues across integrated systems.


• Excellent collaboration and interpersonal skills, with a service-oriented and client-centric mindset.


• Strong verbal and written communication skills in English.


• Commitment to quality, reliability, and continuous improvement in line with Deloitte OneIT standards.

Nice to have:

• Experience working in a shared services or global IT support environment.


• Exposure to HR systems integration, interfaces, or data reconciliation processes.


• Familiarity with ITSM / ticketing tools (e.g., ServiceNow or similar).


• Basic understanding of SAP HCM modules (e.g., Personnel Administration, Organizational Management, Payroll integrations).


• Experience supporting or participating in IT projects, system upgrades, or process improvements.


• Interest in developing deeper expertise in HR IT applications and enterprise systems.

Your future role

• Provide day-to-day application support for SAP HCM within the Deloitte HR systems landscape, working according to priorities defined by the ticketing solution.


• Analyze, troubleshoot, and resolve incidents and service requests in collaboration with internal customers, senior consultants, and other subject matter experts.


• Communicate effectively with internal stakeholders to clarify requirements, provide status updates, and ensure timely resolution of issues.


• Create, maintain, and continuously improve system documentation and knowledge base articles across supported modules and processes.


• Execute operational and technical procedures, including daily, weekly, monthly, and annual system checks to ensure system stability and compliance.


• Monitor and support cross-system interfaces, ensuring data accuracy, consistency, and overall HR data quality.


• Support reporting and data analysis activities, contributing to reliable insights and operational transparency.


• Proactively identify improvement opportunities in support processes and contribute to operational excellence initiatives.

What we offer

• Stable job in multinational company based on employment contract;


• Working in flexible hybrid model - partially from home and the office;


• Great opportunity for professional development (individual training plan, soft skills and technical trainings, access to modern training platforms)


• Structured onboarding process and Buddy program for new joiners;


• Open and friendly organizational culture based on the pillars of well-being and diversity & inclusion.

Selection process



Apply and create your future with us!



If your resume is of interest to us, the recruitment will consist of several stages:



1. Online tests.

2. Short online interview / short phone interview with Recruiter.

3. Interview/s with member/s of the team.



You will receive feedback regardless of process result.




About Deloitte



Deloitte is a variety of people, experience, industries and services we deliver in 150 countries of the world. It is an intellectual challenge, a good starting point for your career, and an excellent opportunity for continuous development and gaining valuable life experiences. What you only must do is to take the first step - press the apply button and send us your CV, go through all the stages of the recruitment process and sign a contract with us. Deloitte is simply your best choice.



#LI-KP1