About UOB

United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values - Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.

Job Description

Role Overview:

The incumbent will oversee and manage the end-to-end security patching operations for open systems and ensure compliance with the bank's patching Service Level Agreements (SLAs), which is based on Common Vulnerabilities & Exposures (CVE) risk ratings and server tiers. The incumbent is required to have strong coordination, governance, and reporting capabilities to maintain security posture and regulatory compliance.

Responsibilities:

• Vendor Management:
  • Oversee vendor performance to ensure timely and accurate patch deployment across server operating systems, databases, middleware, OpenShift container platforms, and desktops.
  • Ensure adherence to SLAs based on CVE risk ratings and system tiering.

• Patch Calendar & Scheduling:
  • Develop and maintain an annual patch calendar for SIT, UAT, and PRD environments.
  • Coordinate patching schedules with application custodians and stakeholders.

• Governance & Exception Handling:
  • Manage the exception process for skipped patches, ensuring valid justification and proper documentation.
  • Enforce governance standards for patching compliance.

• Communication & Coordination:
  • Act as the primary liaison between vendor teams and internal application custodians.
  • Communicate patching schedules, risks, and impacts effectively.

• Reporting & Compliance:
  • Prepare and validate regular reports, including SLA compliance, patch status, management dashboards, and regulatory submissions.
  • Ensure accuracy and completeness of all reporting.

Requirements

• Education & Experience:
  • Bachelor Degree in Information Technology, Cybersecurity, or related field.
  • More than 10 years of experience in IT operations, security patching, or vendor management, preferably in a medium to large organization with a server inventory of 5,000 or more.

• Technical Skills:
  • Understanding of operating systems (Windows, AIX, HP-UX, Linux, Solaris), databases, middleware, and container platforms (OpenShift).
  • Experience with automation tools (BigFix, Chef, Ansible)
  • Familiarity with CVE risk ratings, vulnerability management, and patching best practices.
  • Good at creating and maintaining technical documentation

• Soft Skills:
  • Strong communication and stakeholder management skills.
  • Excellent organizational and governance capabilities.
  • Attention to detail for accurate reporting.

• Preferred:
  • Experience in financial services or regulated environments.
  • Knowledge of ITIL processes and compliance frameworks.

Additional Requirements

Develop, Engage, Execute, Strategise

Be a Part of the UOB Family

UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.

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