Company Description

Building the bank of tomorrow takes more than skills.

It means combining our differences to imagine, discuss, code, develop, test, learn... and celebrate every step together. Share our vibes? Join Swissquote to unleash your potential.

Swissquote is Switzerland's leading online banking group, listed on the SIX Swiss Exchange, serving private and institutional clients worldwide.

Our +1200 employees work in a flexible way, without dress code and in multicultural teams.

By having a huge impact on the industry, they are growing their skills portfolio and boosting their career in a fast-pace environment. Have a look behind the scenes by checking Humans of Swissquote on Instagram.

We are all in at Swissquote. As an equal opportunity employer, we welcome candidates from all backgrounds, experiences and perspectives to join our team and contribute to our shared success.

Are you all in? Don't be shy, apply!

Job Description

• Operational Oversight - Lead the team's daily health checks, consolidate status reports
• Firewall Change Management - Receive, validate, and implement firewall opening requests in strict accordance with the team-defined security framework and change-control process.
• L1 User Support Interface - Serve as the primary point of contact for Level-1 support tickets, diagnose incidents, assess the network's involvement, and escalate complex cases to the appropriate specialists.
• Develop, harden, and evolve the firewall/proxy infrastructure in partnership with the team
• Provide advanced troubleshooting and technical support for network and security incidents.

Qualifications

Minimum Qualifications

• Proven expertise in firewall and proxy systems (e.g., Palo Alto, FortiGate, Check-Point, Squid, etc.).
• Strong understanding of datacenter fabric architectures and routing protocols (OSPF, BGP, EVPN).
• Demonstrated experience supporting L1/L2 network incidents and performing root-cause analysis.
• Excellent interpersonal and communication skills; ability to collaborate with cross-functional technical and business teams and influence decision-making at all levels.

Preferred Qualifications

• Experience securing Kubernetes workloads and networking.

Additional Information

SQ2