We're looking for a friendly, organised, and customer-focused Hospitality Assistant to join our Facilities team.

This is a great opportunity to play a key role in delivering a professional and welcoming experience for staff and visitors, ensuring our meeting rooms and hospitality services run smoothly day to day.




About the Role

As a Hospitality Assistant, you'll provide high-quality hospitality support across the office, ensuring meeting rooms are prepared, refreshments are delivered, and facilities are maintained to an excellent standard.



You'll act as a key point of contact for hospitality needs, working closely with colleagues across the business while also supporting the wider Facilities and Reception teams when required.




Your Responsibilities Will Include: - Preparing and managing meeting rooms to ensure they are set up and maintained throughout the day.

- Managing room bookings via Outlook and coordinating meeting requirements.

- Providing refreshments, including hot and cold drinks and catering support.

- Maintaining high standards of cleanliness across meeting rooms, kitchens, and shared areas.

- Ordering lunches and managing hospitality supplies and stock levels.

- Monitoring and reporting maintenance, IT, and AV issues.

- Supporting internal teams with administrative or coordination tasks where required.

- Assisting with events and marketing activities when needed.

- Acting as a visible and proactive presence to ensure excellent service standards.

- Providing occasional reception and switchboard cover (training provided).




What We're Looking For

- Previous experience in hospitality, catering, or a customer-facing role.

- Strong organisational skills and attention to detail.

- A proactive approach, with the ability to work independently and take initiative.

- Friendly and professional communication skills.

- A team player who is adaptable and willing to support others.

- Good standard of general education, including English and Maths.




What We Offer

- Competitive salary and benefits package.

- Generous holiday allowance plus bank holidays.

- Pension scheme and life assurance.

- Access to flexible benefits.

- A supportive and collaborative working environment.

- Opportunities to develop within a professional services setting.



If you enjoy delivering excellent service and take pride in creating a welcoming and well-organised environment, we'd love to hear from you.