G MASS is partnering with a leading global bank to hire a permanent Associate into its EMEA Loans Administration team in London. The team services a broad portfolio of bilateral, syndicated and agency loan facilities across the bank's EMEA offices.

The Associate owns accurate, timely and well-controlled servicing across the full loan lifecycle, interpreting transaction documentation and turning contractual terms into correct processing. As an experienced member of the team, they also guide colleagues day to day and help strengthen controls, resilience and automation.

Key Responsibilities

• Set up and service bilateral, syndicated and agency facilities, processing drawdowns, rollovers, repayments, prepayments, interest, fees and guarantees within deadlines.
• Review facility agreements, notices and instructions, validating rates, value dates, fees and settlement details before release.
• Process primary and secondary loan trades and keep lender, commitment and position records accurate.
• Monitor nostro and internal cash positions, complete reconciliations and investigate unmatched or aged items.
• Work with borrowers, Agent and Participant banks, Relationship Managers and internal teams to resolve queries and obtain authorised instructions.
• Identify and escalate operational, documentation and settlement risks, and support root-cause analysis and remediation.
• Support the AVP with workflow oversight, prioritisation and cross-training, and give practical guidance to colleagues.
• Contribute to process improvement, system testing and automation that reduces manual work while keeping controls intact.

Requirements

• Hands-on experience servicing bilateral, syndicated and/or agency loans across the full lifecycle.
• Ability to interpret facility documentation and translate it into accurate operational processing.
• Strong understanding of maker-checker controls, segregation of duties, reconciliations and operational risk.
• Strong organisation and accuracy under competing deadlines.
• Clear written and verbal communication with banks, borrowers and internal stakeholders.
• Experience with ACBS or a comparable loan-processing platform is an advantage.
• Exposure to loan trading, CLO or specialist portfolios, Islamic finance, credit insurance or risk-free-rate products is an advantage.

Benefits

Permanent role with competitive salary and discretionary bonus, non-contributory pension, 27 days' annual leave and hybrid working.