Relationship Manager

London

Permanent

5 days in the office

£50,000 - £60,000

cer Financial are working alongside an international bank, who are based in London. They are seeking a Relationship Manager to work with them on a permanent basis.

The role holder is primarily responsible for driving profitable volume growth through value added sales and service of Commercial / SME

customers. They target and manage an assigned portfolio of customers within the commercial credit business segments.

The responsibilities will include:

· Provide RM/RSO support on complex credit queries as a subject matter expert.

· Support HoBB with MI, governance, meetings, minutes and presentations.

· Support branch initiatives, including moratorium projects and rota planning.

· Prepare and present cases to Country Credit Committee.

· Promote employee engagement and behaviours.

· Build client relationships through networking, visits and appointments.

· Generate Trade, FX and Sirat referrals.

· Achieve account opening and deposit targets.

· Manage branch portfolios in line with TCF guidelines.

· Achieve branch lending and deposit growth targets.

· Negotiate client asset and deposit proposals.

· Lead branch MI and data analysis.

· Support interns with training and project requirements.

· Submit proposals to Credit and Account Opening teams.

· Deliver lending disbursements in line with branch targets.

· Manage credit renewals within policy and deadlines.

· Monitor compliance entries and transactions.

· Ensure account openings meet SLA requirements.

· Monitor excesses and manage key account KRIs.

· Apply the Balanced Scorecard across Customer, Colleague, Control and Commercial objectives.

· Coach and train RM/RSOs to achieve KPIs.

· Support Quality Assurance and stakeholder units.

The successful candidate will have:

· Minimum 5 years’ banking/RM experience and line management experience.

· Hold required professional qualifications and maintain CPD records.

· Comply with regulatory requirements, Individual Conduct Rules and Certification Regime.

· Demonstrate product, process, client, portfolio and regulatory knowledge.