Product Owner - Client Onboarding & Platform Change




Manchester | Up to £65,000 | Hybrid working - four days in the office



A leading global financial services organisation is looking to appoint a Product Owner to support a major client onboarding and platform transformation programme.



This is an opportunity to take ownership of a high-profile workstream involving the migration of a significant institutional client onto a large-scale investment servicing platform.



Working as part of a multidisciplinary Agile pod, you will help define the future operating model, identify gaps within the existing product and oversee the delivery of the enhancements required to support a successful migration.



The role



You will act as the Product Owner for a dedicated delivery pod, working closely with client stakeholders, Operations, Technology and the wider Product team.



Your responsibilities will include:

• Owning and prioritising the product backlog


• Working with stakeholders to understand business and client requirements


• Assessing gaps between the client's operating model and the existing platform


• Translating requirements into user stories, features and product enhancements


• Managing stories through refinement, development, testing and implementation


• Supporting the product elements of a large-scale client migration


• Working closely with distributed Technology and Operations teams


• Managing competing priorities and making informed delivery trade-offs


• Identifying risks, dependencies and issues across multiple workstreams


• Providing regular updates to senior internal and external stakeholders


• Measuring the effectiveness of product changes following implementation


• Recommending improvements to existing processes and the customer experience

The background



This role could suit an established Product Owner or someone who has progressed into Product Ownership from a Business Analysis, Project Management or Change background.



Previous Transfer Agency experience would be advantageous but is not essential. Applications are welcomed from candidates across financial services, including:

• Asset management


• Wealth management


• Banking


• Pensions


• Insurance


• Investment operations


• Financial technology

You should be able to demonstrate:

• Previous Product Owner or product delivery experience


• Experience working within an Agile environment


• Strong stakeholder management and communication skills


• The ability to translate business requirements into deliverable product changes


• Experience managing backlogs, user stories and delivery priorities


• Confidence working with senior stakeholders and client representatives


• Financial services experience


• A structured, organised and pragmatic approach to delivery

Experience supporting client onboarding, platform migrations or operating model change would be beneficial, although it is not essential.



Why apply?



This is a visible role within a growing product function, supporting a major transformation programme with a long-term delivery roadmap.



You will have genuine ownership of a defined workstream, regular exposure to senior stakeholders and the support of an experienced Product Manager and wider delivery team.



The organisation is continuing to invest in Manchester as a strategic location, creating strong opportunities for future progression across Product, Change and Technology.