Administration Assistant - Fixed Term

Application Deadline: 25 September 2026

Department: Claims Management

Employment Type: Contract / Temp

Location: Solihull

Description

Location: Birmingham - B37 7HQ
Fixed Term Contract: Full-Time,37.5 hours per week

Davies Group are looking to recruit an Administration Assistant to work within our Vehicle Replacement Group team in Solihull, Birmingham.

At Davies , we value transferable skills and qualities that focus on what you can bring to the role. While industry experience is a benefit, it is not essential as we will provide you with full training and support when you start with us.

What will your day look like:

• Reviewing and dealing with damage notifications to closure from providers
• Reviewing and dealing with parking violations
• Invoicing and billing clients, including debt recovery
• Dealing with enquiries from clients via telephone and email
• Accurate data entry of client information and maintaining records
• Review all available information to make an informed decision on liability and indemnity
• Identify any possible fraud concerns
• Reporting of motor accidents to relevant insurer
• General administrative duties including processing traffic violations and fuel charge notifications

Knowledge and Abilities:

• Ability to plan workload, prioritise and work to deadlines
• Excellent customer service
• Good literacy and IT skills
• Motor Claims Management experience is desirable
• Experience of Sage or other accounting systems would be beneficial
• Positive attitude and self-motivated with the ability to work with limited supervision Good administrative skills

Benefits

Career & Purpose

• Davies Innovation Lab
• Leadership training programme
• Funding for professional qualifications
• Thrive at Davies; learning opportunities

Environmental & Social

• The Davies Foundation
• Local charity funding
• Pennies To Heaven
• Employee Resource Groups
• Employee volunteering programme

Financial Health

• Pension, 5% employee and 5% employer contribution
• My Choices at Davies provides; High Street discounts and Financial wellbeing hub
• Life assurance: x4
• Refer a Friend
• Cycle to Work Scheme
• Lease car salary sacrifice
• Davies Incentive Plan
• Enhanced maternity, paternity and adoption pay

Mental, Physical & Emotional Wellbeing

• Wellbeing centre; move, munch, money & mind focus
• Discounts with 100's of UK retailers
• EAP; 24/7 confidential helpline
• 25 days holiday, increases to 26 days after 5 years and 27 after 10 years
• Flexible working
• Dress for your day
• Inclusive employment policies eg. Menopause, fostering friendly, fertility, sabbatical policy and baby loss and miscarriage
• Flexible benefits include; holiday purchase plan and a opportunity to purchase heath cash plan and BUPA dental plan