Job Description

Are you experienced within financial services and are passionate about your work? Then you found the right position for you!

As a Custody Asset Servicing Associate with German in the Institutional Shareholder Services (ISS) team, you will play a vital role in processing clients' unit dealing activity for German and Swiss special funds, as well as German public funds. This role offers a strong opportunity to grow professionally within Custody Operations, working closely with colleagues in Bournemouth, and teams across the global Securities Services / Custody organisation.

Job responsibilities

• Capture and process clients' unit dealing activity accurately and within agreed timelines and controls.
• Build strong internal working relationships and partnerships with colleagues in Bournemouth, and global stakeholders across Custody.
• Provide operational subject matter expertise and conduct root-cause analysis to identify drivers of issues and implement sustainable fixes.
• Proactively identify process enhancement opportunities to improve quality, efficiency, and client experience.
• Support other teams within Custody Operations as required, based on workload and business priorities.
• Perform project-related tasks (e.g., migrations, change initiatives, process reviews) depending on workload and team needs.

Required qualifications, skills and capabilities

• Proven track record in Operations.
• Industry/product knowledge in at least one of the following: Trade Settlement, Cash Operations, or Asset Servicing.
• Strong attention to detail and commitment to accuracy and control.
• Strong prioritization, planning, organizational, and time-management skills; able to manage competing deadlines.
• Excellent interpersonal and communication skills; confident interacting with internal stakeholders and (where applicable) external parties.
• Proactive, analytical, self-motivated, flexible, and driven to deliver excellence.
• Key focus areas for success in this role: accuracy, proactivity, responsiveness, knowledge, and drive for excellence.
• Fluency in German is essential (English proficiency expected in a global environment).

Preferred qualifications, skills and capabilities

• Advanced knowledge of JPMorganChase systems/applications and service offering.
• Experience supporting process improvement initiatives and/or project work in an operations environment.

About Us

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

About the Team

J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.