Advanced Analytics Manager - FTC (12 months)

Location: Bristol or Norwich

Salary: Circa £90k

This is a great job for someone who is passionate about creating transformative commercial and customer impact through data & analytics. They will enjoy working with senior stakeholders from across the business and be the driving force needed to step-change our analytics & data science capabilities. They will be passionate about leading an impactful analytics team (c. 14 individuals)

A bit about the job:

Our Customer Science team uses data to understand customers so we can be more relevant and take better actions. We are award-winning, and passionate about driving better customer & commercial outcomes. We are central to Aviva's strategic customer transformation. We play a key role in developing Aviva's 'customer growth engine'.

You will lead our General Insurance 'Go-To-Market' squad, reporting to the Head of Customer Analytics and will focus on bringing the best of customer analytics and data science to help launch innovative and impactful customer-facing propositions, experiences & marketing. You will partner with senior stakeholders across our Customer & Marketing function to shape and deliver against a value-prioritised roadmap.

Skills and experience we're looking for:

• Proven ability to influence senior stakeholders and executive teams through data-driven insights, combining strong commercial awareness and scalability with the capability to translate complex data into clear, actionable business recommendations.
• Proven track record of shaping and delivering analytical strategies that align with business priorities and drive measurable outcomes (e.g., conversion, retention, customer lifetime value)
• Experience working with stakeholders to support and promote data-driven decisions
• Demonstrated technical leadership in analytics, with the ability to translate complex concepts into clear, tangible business impact
• Experienced in building and leading high-performing teams, with an agile, collaborative, and customer-first mindset and a proactive, positive approach

What you'll get for this role:

Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague.

• Starting salary circa £100,000 (depending on location, skills, experience, and qualifications)
• Bonus opportunity - 12% of annual salary Actual amount depends on your performance and Aviva's.
• Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in.
• 29 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days
• Aviva-funded Private Medical Benefit to help you get expert support when you need it
• Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts
• Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme
• Brilliantly supportive policies including parental and carer's leave
• Flexible benefits to suit you, including sustainability options such as cycle to work
• Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others
• We take your wellbeing seriously with lots of support and tools

Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be.

Aviva is for everyone:

We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares.

We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending at least 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues.

To find out more about working at Aviva take a look here

We'd love it if you could submit your application online. If you require an alternative method of applying, or if you have any queries in relation to the vacancy, please give Chloe Nettley a call on 07795207964 or send an email to chloe.nettley@aviva.com