Company Description

How would you like to make more money, an addition to your base pay?

Are you a HIGH Performer, but feel like you are not being paid what you are WORTH??

Are you looking for a great benefits package?

If any of this sound like you, keep reading. We have an amazing opportunity!

Job Description

• Provide in-person device setup and tech support for customers' smart phones, tablets and/or other consumer electronics.
• Resolve operational issues on customers' devices, other equipment, and connectivity while offering education and device optimization suggestions.
• Meet with customers face-to-face at the customers' home location
• Bring sales experience to consistently sell the Connected Home product and Serve, Solve, and Sell on every customer interaction
• Learn and apply the details of the Connected Home product, how to gain an understanding of the customer's technology, and how to offer and sell protection/tech support solutions to customers to meet their needs.
• Perform in your role and achieve your goals by performing in sales, providing excellent service and technical/repair support, and creating satisfied customers, in accordance with Asurion's Core Values.
• Travel daily to and from the Forward Stocking Location and several customers' locations throughout a designated region.
• Drive own vehicle safely and responsibly to and from customer locations in a variety of situations including heavy traffic and inclement weather.

Qualifications

• Offer customers a value-added experience with premier customer service through relationship and rapport building
• Ability to quickly identify and resolve technical issues
• Demonstrate empathy and assurance for the customer throughout the in-person session

• Utilize tools and resources to solve technical problems in a fast-paced environment.
• Ability to proactively adapt communication to the customers' technical skill level.
• 5-day work week
  • End time may fluctuate from day to day based on timeframe of last job.
  • Schedule is subject to change based on business needs.
• Prior experience in retail sales or customer service is preferred
• High school diploma required.
• Must have a valid driver's license and satisfactory driving record with at least 1 year of driving experience.
• Able to drive your own vehicle to In-Home appointments, within a 120 mile radius of the Forward Stocking Location.
• Able to sit or stand for long periods of time (up to 2 hours).
• Able to interact with a customer's technology throughout their home.
• Able to interact face-to-face with Customers in their homes for extended periods of time.
• Able to lift a minimum of 30 pounds.
• Comfortable with exposure to dogs, cats and other pets that may be present in the customers' homes.

Additional Information

$3,000 Sign-On Bonus!

Base Hourly Rate $15.00 w/ Opportunity to Earn An Additional $75 Per Month Based on Sales

Mileage Reimbursement Paid Weekly Averaging Out to a $350 Monthly Payout

Monthly Phone Stipend of $30

Hours : 11:55 a.m. - 9:00 p.m., Minimum of 5 Days to Work but Can Select Any 5 Days

Videos To Watch
https://www.youtube.com/watch?v=cWpr4QdK4XI