Introduction

Since 1973, East West Bank has served as a pathway to success. With over 110 locations across the U.S. and Asia, we are the premier financial bridge between the East and West. Our teams of experienced, multi-cultural professionals help guide businesses and community members on both sides of the Pacific looking to explore new markets and create new opportunities, and our sustained growth and expertise in industries like real estate, entertainment and media, private equity and venture capital, and high-tech help build sustainable businesses and expand our associates' potential for career advancement.

Headquartered in California, East West Bank (Nasdaq: EWBC) is a top-performing commercial bank with a strong foundation, an enterprising spirit and a commitment to absolute integrity. East West Bank gives people the confidence to reach further.

Overview

The Item Processing Specialist is responsible for accurate review of the capture of daily proof work by using FIS application named VisionIP system to enter amounts and balance transactions for items to be posted. Prepare run files to be sent to clearing banks and the Federal Reserve. Proves record of transactions by performing essential duties and responsibilities.

Responsibilities

• Use FIS app VisionIP to enter amounts and accounts on items that were not read by the applications.
• Balance transactions within each run for EWB customers.
• Correct all items with rejected fields.
• Accurately locate errors and generate appropriate adjustments and corrections.
• Prepare run files and provide to Computer Operator for transmission.
• Answer proof telephone calls and emails from bank associates to assist with problem solving, as necessary.
• Receive daily courier deliveries for check processing
• Verify coding errors and identify duplicate items.
• Escalate problems to management.
• Comply with policies, procedures, security requirements and government regulations.
• All other duties as assigned.

Qualifications

• Read, write and understand the English language.
• Knowledge of FIS application VisionIP
• Operational experience within the Financial Industry, a must.
• Excellent writing/verbal skills.
• 10-key experience
• Bilingual Mandarin and/or Cantonese, a plus.

Education Qualifications

• High School diploma or equivalent
• 3 years of experience in Item Processing activities.

Other Skills, Abilities, and Personal Characteristics

• Basic knowledge of operations, Item Processing, proof and transit
• Demonstrated clerical, reading, writing and mathematical skills
• Ability to collect and organize information

Computer Skills

• Proficient in Microsoft Office and Adobe Acrobat.

Work Environment

Fast paced friendly environment that provides employees the ability to communicate suggestions / recommendations for process improvement.

Disclaimer

This job description does not imply an offer of employment or contract with East West Bank.

Applicants must have legal authorization to work in the United States. We do not offer visa sponsorship at this time.

Compensation

The base pay range for this position is USD $20.00/Hr. - USD $23.50/Hr. Exact offers will be determined based on job-related knowledge, skills, experience, and location.