Job Description

As a Trade Desk Support team member, you will play a crucial role in supporting various equity products and processes, ensuring smooth operations and maintaining strong relationships with key stakeholders. Your expertise will be instrumental in introducing new products, technologies, and processes, while also prioritizing business strategy and stakeholder needs.

Responsibilities

• Provide support for Fidessa and other equity products/applications, ensuring timely trade bookings and matching.
• Monitor and resolve breaks between front and back-office trade capture systems to minimize risks.
• Collaborate with the development team to create solutions aligned with business strategy.
• Proactively monitor and evaluate performance metrics, identifying and addressing issues.
• Analyze trade-related issues, offering insights and recommendations for improvement.
• Generate regular and ad-hoc reports and dashboards, providing actionable insights.
• Utilize JIRA and Confluence for request tracking and procedure documentation.
• Participate in change management initiatives, conducting impact analyses and assessments.
• Engage with vendors, customers, and stakeholders for effective service delivery.
• Resolve trade issues directly or escalate to senior management and internal teams.

Qualifications

• 5+ years of experience in cash equity trade desk support is required.
• Middle Office/trade processing experience is preferred.
• A strong understanding of equity business products, services, and controls is essential.
• Experience with relevant systems like Fidessa, OMS/EMS, and Fix Connectivity is a must.
• Proficiency in MS Office (Word, Excel, PowerPoint) is necessary.
• Knowledge of regulatory requirements in equity trading and risk management is crucial.
• Exceptional communication, customer service, and collaboration skills are required.
• The ability to multi-task, problem-solve, and make decisions effectively is key.
• Understanding of risk and compliance regulations in equity trading is a plus.
• Comfort in both stable and rapidly changing work environments is essential.

Compensation Expectations: $125,000 - $175,000

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