Job Description

Join a forward-looking team transforming testing through automation and AI-enabled capabilities. You will play a key role in evolving testing into a data-driven, intelligent capability that improves quality, speed, and scalability across global Digital Document Services operations.

Job Summary

As a Testing & Evaluation Analyst in Digital Document Services, you will contribute to modernized testing strategies using automation and AI-driven techniques. You will help build scalable testing frameworks, support global stakeholders, and enhance quality through innovative and data-driven testing practices in a follow-the-sun model.

Job Responsibilities

• Execute automated, UAT, and regression testing using modern frameworks
• Apply AI-enabled testing techniques to increase coverage and improve defect detection
• Build and maintain automation scripts and reusable testing assets
• Analyze testing data to identify trends, risks, and improvement opportunities
• Partner with product, operations, and technology teams to modernize testing processes
• Support continuous improvement of AI-driven testing capabilities

Required qualifications, capabilities and skills

• 5+ years of experience with automated testing frameworks
• Knowledge of AI or data-driven testing approaches
• Ability to analyze data and identify testing patterns
• Strong collaboration skills across cross-functional teams
• Experience supporting UAT and quality assurance activities

Preferred qualifications, capabilities and skills

• Exposure to AI/ML testing tools
• Experience in financial services or regulated environments

About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

About the Team

J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.