This person would be the sole contact point for VDI & Desktop support. We are looking for someome with traditional hands on desktop support and Virtual desktop support experience.
Requirements:
Citrix/NetScaler & Virtualization
- Extensive knowledge on NetScaler
- Citrix Virtual Apps and Desktops
- Virtualization & Cloud
- Automation & Scripting
- Endpoint & Directory Services
- Troubleshooting
Desktop Engineering
- Operating Systems & Endpoint Management
- Hardware & Peripheral Support
- Software Installation & Maintenance
- Security & Compliance
- Networking Basics
- Collaboration Tools
- Incident Management
Others
- Good interpersonal skills including networking, collaboration, communication, and time management.
- Excellent communication and customer service skills for end-user support.
- Ability to multitask and prioritize in a fast-paced environment.
- Ability to adapt to different audiences, environments, and cultures.
- Team player with willingness to assist on any project, big or small.
- Strong problem-solving and analytical skills.
- Strong project management and documentation skills.
- Solid communication skills; fluent in English.
Experience & Education:
- At least 7-10 years of experience in VDI and Desktop engineering.
- Bachelor's degree in Computer Science, Information Technology, or a related field.
Référence 560198
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