Key Responsibilities

1. Change Request Management

• Coordinate the end-to-end lifecycle of BAU change requests from initiation to closure

• Support intake, triage, and prioritisation of incoming Change Requests

• Ensure completeness and quality of BAU Change Request (CR) documentation (scope, timelines, risks, impacts)

2. Analysis & Documentation

• Gather requirements and document, closely cooperate with BAU CR stakeholders to deliver CR timely and as per agreed scope

• Maintain accurate records of change artefacts (CRs, client communication)

3. Stakeholder Coordination

• Liaise with internal teams, SMEs, and client stakeholders to progress changes

• Track dependencies, risks, and deliverables across multiple workstreams

• Provide regular status updates and reporting to management and stakeholders

4. Governance & Control

• Ensure all changes follow defined Change Management procedures and SLAs are met

• Support compliance with governance frameworks, including approvals and audit requirements

• Monitor timelines, escalate delays, and ensure controlled implementation

• Support governance with quality control checks

• Provide support for Client Leads on ACMH correctness and client reporting building

5. Delivery Support

• Contribute to continuous improvement initiatives within Change Management

6. Business Solution & Implementation

• Provide status updates and management reporting on change progress and delivery

• Perform business analysis and impact assessments for Client Change Requests (CRs)

• Translate requirements into clear functional documentation and change specifications

• Collaborate with internal teams (IT, Data, Change Management) and external stakeholders to design and implement solutions

• Ensure proper governance, documentation, and alignment with business and system capabilities

• Coordinate testing (UAT/BUAT) and support validation prior to production implementation

Key Skills & Experience

Required

• 2-5 years experience in:

• Change Management / Project Coordination / Middle Office TM / Operations

• Strong analytical and problem-solving skills

• Experience working with stakeholders across multiple teams/regions

• Ability to manage multiple priorities in a structured way

• Good understanding of governance and process-driven environments

• Advanced proficiency in Microsoft Office tools

• Experience using AI tools in a business environment

• For BSI roles Middle Office TM knowledge is a must have (strong understanding of financial instruments, knowledge of ETD/ derivatives)

• Familiar with Alpha ecosystem/ trade processing system

Preferred

• Experience with:

• business analysis

• Financial services / investment operations

• Familiarity with Change Management tools or workflows

• Knowledge of Power BI

Behavioural Competencies

• Ownership mindset - takes accountability for assigned changes

• Attention to detail - ensures high-quality documentation and controls

• Communication skills - clear, structured, stakeholder-focused

• Team collaboration - works across functions effectively

Adaptability - able to operate across BAU and project environments

About State Street

What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation, we're making our mark on the financial services industry. For more than two centuries, we've been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.

Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary by location, but you may expect generous medical care, insurance and savings plans, among other perks. You'll have access to flexible Work Programs to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.

Inclusion, Diversity and Social Responsibility. We truly believe our employees' diverse backgrounds, experiences and perspectives are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift programs and access to employee networks that help you stay connected to what matters to you.

State Street is an equal opportunity and affirmative action employer.

Discover more at StateStreet.com/careers

Minimum Salary:
zł87,000 Annual

The minimum salary quoted above applies to the role in the primary location specified. If the candidate ultimately works outside of this primary location, the applicable minimum salary may differ.

Salary will be determined based on factors such as the position, type of work performed, individual skills, job description, working hours, diligence, initiative, self-management, length of employment, availability, and the quantity and quality of work delivered, as well as other objective and non-discriminatory criteria relevant to State Street employees.

In addition to salary, employees are eligible to be considered for discretionary annual performance-based awards.

We Offer:

• Permanent contract from day one
• Additional holidays (Birthday Day Off, 3rd and 5th year anniversary Day Off)
• Gold Medical Package for employees and their families (partner and children)
• Premium life insurance package and private pension plan
• Wide range of soft skills training, technical workshops, language classes and development programs
• Opportunities to volunteer your time to company-driven initiatives, employee networks or organizations of your choice
• Variety of well-being programs
• Additional benefits available depending on the seniority of the role

About State Street

Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.

We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you'll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.

As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.

Discover more information on jobs at StateStreet.com/careers

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